At Arcapatians, we aim to deliver your products safely and efficiently.

Shipping Methods & Delivery Time

Handling Time	Transit Time	Shipping Cost
1–3 business days	5–8 business days	Free (USA orders)

• Orders are processed Monday to Friday (excluding weekends and public holidays).

• Order cut-off time: orders placed before 2:00 PM EST are processed the same business day; orders placed after this time, or on weekends, are processed the next business day.

• Delivery times may vary due to postal services or unforeseen delays.

Order Processing

• Orders are typically processed within 1–3 business days, Monday to Friday, after payment is confirmed.

• Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Restrictions

• We currently ship within the United States only.

• Please ensure your shipping address is accurate; Arcapatians / URBANREGAL LLC is not responsible for delays or lost packages due to incorrect addresses.

Tracking Your Order

• A tracking number will be provided once your order ships.

• You can track your package using the carrier's website.

Damaged or Lost Packages

• If your package arrives damaged, contact us within 48 hours with photos for a replacement or refund.

• If your package is lost, contact us to assist in filing a claim with the shipping carrier.

Secure Payments

All payments are processed through secure and encrypted payment systems to protect your personal and financial information.

Contact Information

Arcapatians / URBANREGAL LLC
Registration Number: 2026-993110095
Address: 212 N. 2nd Street, Richmond, KY 40475, USA
Phone: +1 307 443 5598
Email: contact@arcapatians.shop